Bank Support Worker (Adults’ Centre)

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Overview

The Bank Support Worker is a frontline role working directly with clients as part of a team. The Bank Support Worker enables service users to participate in a comprehensive programme of educational, vocational, outreach, leisure and creative activities, and encourages and promotes independence. The nature of the work is very varied, and includes assisting with personal and dietary care, dealing with challenging behaviour, and offering 1:1 support as appropriate.

Role and Responsibilities

• Support Service users appropriately to ensure they can participate as independently as possible, and that attending Nansa is a positive, enhancing experience.
• Liaising appropriately with Nansa staff, other agencies and family to ensure the service user’s aspirations and needs are identified, supported and met.
• Support Service users with any personal care needs, ensuring personal preferences are taken into account, in line with dignity and respect.
• Support service users who require additional assistance with eating or drinking, including direct help, food preparation and clearing up.
• Work closely with other members of staff to ensure service users are kept safe at all times, and any potential issues are dealt with immediately.

Key Accountabilities

The nature of this role requires a high level of flexibility to provide appropriate support as required for a range of clients with varying levels and types of physical and learning disability. Attention to detail, an ability to work well as part of a team, and a positive approach are all key to this role.

Nansa Competencies:

• commitment to respect and dignity  
• determination to make a difference
• person centred empowerment
• creativity and flexibility
• continuous improvement
• proactive teamwork and personal leadership      
• working in the wider context
• commitment to respect and dignity

To Apply:

Complete the application and Equal opportunities forms above and return to: recruitment@nansa.org.uk

Safeguarding:  

Nansa is committed to the safeguarding of our beneficiaries and welfare of our staff, volunteers and partners. This post is subject to a satisfactory DBS check and two references.

Covid: 

Anyone working directly with our service uses will need to undertake weekly PCR testing and additional lateral flow tests where needed. They must wear the appropriate PPE provided and follow our Covid policies.

Equal Opportunities:

Nansa is committed to an inclusive working environment, promoting equal opportunities in employment however due to the nature of the work involved applicants must be 18 or over.